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Mailing Tips

Handy to know…

Paper Sizes

Plastic wrapping
Where the address or address label is shown under a transport wrapping, the area of the wrapper overlapping the address must have a contrast ratio that does not exceed 25% when measured by a suitable photometric method.

Even very clear plastic wrapper or window panels can cause sorting difficulties if they reflect light to any great extent.

Plastic Wrapping Specification:

Material Polproylene/polyethylene or similar film, anti-static, medium impact resistant IR2, with a co-efficient of friction of medium slip in accordance with AS 1326-1972.
Seam The sealing seam is not to intersect the address block (or barcode if present).
Hem It is desirable for the hem not to cover the address block.
Thickness The minimum thickness is 25 microns.
Strength The weld strength of the seam should be sufficient to prevent opening during mail processing.
Excess Plastic

The amount of plastic that exceeds the article should be kept to a minimum. Eligibility for access Correct Addressed residue and CBD pricing is dependent on the following maximum excess plastic limits being observed.

Articles Thickness
Up to 10 mm
Over 10 mm
Maximum “overhang
up to 35 mm
Up to 60 mm

*When in doubt, a suitable sample should be submitted to Mail Action for testing prior to its introduction into service.

Plastic Wrapping Layout

The maximum "overhang" or excess plastic wrap is not to exceed:

  • 35mm for articles up to 10mm thick, or
  • 60mm for articles over 10mm thick

Plastic Wrap

Unenclosed or Unwrapped Copies
Approval to lodge unenclosed or unwrapped copies of a Print Post article may be obtained, prior to lodgment. A sample article must be submitted and Mail Action can assist you in this process.

Approval is subject to compliance with the following conditions:

Each copy must be secured in a manner that the fastening is not likely to damage other postal articles nor injures to people handling it. Where fasteners are used, they must be appropriate to thickness of the publication and the ends closed together. Staples and any metal fasteners are discouraged as they are likely to cause injury to staff handling the mail. Any lodgment fastened with metal fasteners which may cause injury will not be accepted. Supplements may be included if fastened to the spine of the publication.

Correct Addressing Handy Tips
Why is the format of an address so important?

When address formats are structured in a consistent manner the postal network operates more efficiently. That is why it is necessary to address your mail clearly and correctly. The information below demonstrates how:

Address Zone

Address Block Location
It is preferred that the address block is centered on the article or cover sheet.

To reduce the possibility of confusing the addressee’s details with other information such as a return address or advertising, ensure the address is prominent.

To do this:

  • Place the Return Address in the top left hand corner or on the back of the article.
  • Ensure the addressee details are larger and more defined than other information on the article.
  • Ensure there is a sufficient clear zone around the address block that does not contain any advertising or graphics.

Address Structure
Typically, the address should be written in three lines:

  • The top line should contain the recipient’s name
  • The second last line should contain the number and name of the street or PO Box or locked bag number if applicable.

The last line should contain the place name or post office of delivery, State or Territory abbreviation and postcode. This line should be printed in capitals without punctuation or underlining.

Where extra clarifying information is required, place this information above the last two lines of the address. This includes information such as:

  • Company or property name
  • Non-address information, (e.g. attention M/s)

General Addressing Tips

  • Use the correct postcode – don’t guess it if you don’t know it.
  • Keep the address straight – the address lines should be parallel to the bottom of the envelope.
  • Don’t indent or stagger address lines – each line of the address should start at the same point on the left hand side.
  • Space words correctly – leave one or two character spaces between the place name or post office of delivery and the State or Territory abbreviation, and the same amount of space between the State or Territory abbreviation and the postcode.
  • Don’t underline anything – no words in the address should be underlined.
  • Use a clear readable type. Ensure the print characters in the address do not touch or overlap.
  • Avoid italic, artistic, script, coarse dot matrix, extremely wide or narrow print fonts.
  • Print the address using good quality dark ink
  • Replace worn out ribbons or cartridges on printers.

(The information is provided from the Australia Post Website for your information only)

Bulk Mail Solutions
Bulk mail is your best option if you mail in volume.

In order to benefit from lower postage rates, you must have a minimum quantity of 300 barcoded articles.

Ask us how Mail Action will help you save money on your bulk postage.


  • A proven cost effective business tool
  • Offers a lower price on postage for the work you perform
  • Can accommodate a variety of business needs
  • Gives your business a professional image with customers
  • Can promote your business name


  • Next Time You Think About Mailing - Call Mail Action
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